All purchases on our website over the Value of £20.00 will be sent by Royal Mail Recorded Delivery and are posted out the same day as the order, so long as the order is made before 2pm. If not, the order is posted the following day.
Orders under £20.00 will be sent by Royal Mail 1st Class Post and a charge of £1.95 will be added to your order.
From there, any problems with delivery should be followed up with Royal Mail. Your tracking number can be requested by emailing firstname.lastname@example.org.
For a guaranteed next day service*, the package can be sent via Special Delivery.
A charge of £6.95 will be made for this service and is an option at the checkout process.
(*Orders must be recieved before 12 noon for this service).
Additional items on the same order will be charged at £1.50 each.
The closer to Christmas it gets, unfortunately we cannot guarantee delivery times due to Royal Mail's work load increasing.
Please consider ordering early to save disappointment.